District Support Specialist

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Customer Service

San Antonio, TX, USA

Posted on Jul 12, 2026

District Support Specialist

Location: San Antonio, TX
Job Number R2607-51571 Date posted 07/09/2026

Job Description Summary

To create an exceptional customer experience while providing personal loan solutions to meet customer goals. In collaboration with other team members, this position handles the beginning stages of the loan origination process and acts as an initial liaison for the market. Responsibilities include reviewing customer needs, collecting information for the loan application, reviewing applications for completeness, collateral, and other financial information needed for application review. Role success will be based on perception of customer experience, reaching more customers within the market, compliance, attainment of monthly goals, accuracy and active learning. The District Support Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.

Competencies:

· Self-starter/Achiever

· Customer Focus

· Relationship Building

· Business Acumen

· Time Management

· Drive for Result/Goal Oriented

· Critical Thinking & Decision Making

· Influencing and Negotiation

· Demonstration of Leadership Attributes

· Learning agility / mindset

· Interpersonal Savvy

· Highly motivated

· Flexible and Adaptable

· Excellent Communicator

Qualification Guidelines:

· 1-2 years of related experience

· High School Diploma/GED

Travel:

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Variable Compensation: DCS is eligible for variable compensation.