Our Customer is the world's leading music company that owns and operates a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. They identify and develop recording artists and songwriters, and produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

We are seeking a Production Operations Coordinator on a contract basis to help support our Customer’s business needs. This role is hybrid (4 days on-site and 1 day remote/week) in NYC.

Responsibilities

• Oversee the complete delivery and receipt of all products, materials, and supplies.
• Enter and maintain updates for styles and orders in Navision (ERP) or shared drives.
• Track goods on order, work-in-progress (WIP), and in transit to ensure timely delivery.
• Maintain accurate log sheets and dashboards of daily movements and transactions within product management systems and ERP.
• Inspect shipment packing lists and verify against invoices and orders for accuracy.
• Provide tracking visibility and enforce ASN protocols for inbound and outbound shipments.
• Perform goods receipt activities for incoming products and components within the ERP system.
• Follow up with vendors and third-party logistics partners to ensure on-time shipments and accurate delivery documentation.
• Coordinate invoice and coding processes with Finance to ensure timely vendor payments.
• Collaborate with Product Development, Logistics, Finance, Retail Sales, Design, and Merchandising teams to resolve shortages, damages, specification discrepancies, and delivery issues.
• Maintain visibility of outstanding production orders and unfulfilled shipments.
• Create product setup pages, SKUs, and purchase orders within the Navision system.
• File, maintain, receive, and track purchase orders, pre-production samples, and stock deliveries.
• Assist with billing processes, including Premium Supply Channel billing support.
• Provide administrative and reporting support for production and order management activities.
• Contribute positively to team initiatives focused on improving efficiency and workflow.
  
  

Skills And Qualifications

• Fresh graduates are welcome to apply
• 0-2 years of experience in retail operations, order management, production coordination, or a related field.
• Experience with high-volume data entry.
• Experience managing purchase orders.
• Experience working with ERP systems such as Navision, SAP, or similar platforms.
• Proficiency in Microsoft Excel, including VLOOKUPs, Pivot Tables, and SUM formulas.
• Apparel or retail industry experience.
• Strong attention to detail and data accuracy.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Ability to work with vendors and cross-functional stakeholders.
• Ability to provide accurate reporting and status updates to management.
• Recent graduates with relevant experience are encouraged to apply.
• Clear and professional communicator.
• Detail-oriented and highly accurate in data management.
• Comfortable working with vendors and reporting to management.
• Coachable and able to learn new systems and processes quickly.
  
  

Preferred Qualifications

• College degree preferred.
• Retail and wholesale experience.
  
  

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.