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CRO Specialist

The Mom Project

The Mom Project

United States
Posted on Feb 14, 2026
Remote

1099 Project

40 hours/week

About The Role

We’re hiring a CRO Specialist who can systematically improve conversion rates across ecommerce funnels by identifying friction, forming strong hypotheses, running clean experiments, and translating insights into clear actions.

This is not a “reporting” role. You’ll be expected to:

  • Find the biggest leaks,
  • Prioritize what matters,
  • Test fast (without breaking rigor),
  • Turn learnings into repeatable wins.

What you’ll own

CRO strategy + experimentation

  • Own the CRO roadmap per account: hypotheses, test plans, prioritization, and learning agendas.
  • Build and maintain a structured testing pipeline (backlog → design/dev → QA → launch → analysis → iterate).

User behavior + diagnostics

  • Diagnose drop-offs and friction using GA4, Shopify analytics, funnels, session replays, heatmaps, surveys, and VOC.
  • Identify conversion blockers across key pages: landing pages, collection pages, PDPs, cart, checkout, and post-purchase.

Testing execution

  • Run A/B tests and split tests with clean methodology: sample size awareness, guardrails, QA, and documentation.
  • Ensure measurement integrity: event tracking, attribution sanity checks, and consistent reporting.

Insights → implementation

  • Convert findings into clear, actionable recommendations for UX/UI and dev (wire guidance, copy suggestions, component notes).
  • Partner with creative strategy + design to ensure tests align with messaging and traffic intent.

Reporting + storytelling

  • Produce concise, decision-ready reporting: what we tested, what happened, confidence level, what we learned, what we’re doing next.
  • Communicate outcomes and next steps to internal teams and clients.

Day-to-day responsibilities

  • Audit funnels, pages, and analytics to surface the biggest opportunities.
  • Write test hypotheses and define success metrics + guardrails.
  • Coordinate with design/dev for build specs, QA checklists, and launch timing.
  • Monitor tests daily (health checks) and document anomalies.
  • Present weekly/biweekly CRO updates with learnings and next experiments.

Requirements

  • 2+ years doing CRO for ecommerce (agency or in-house).
  • Strong grasp of experimentation fundamentals:
    • hypothesis quality
    • test design and QA
    • statistical significance vs directional signal
    • avoiding common pitfalls (peeking, tracking breaks, sample pollution)
  • Experience with GA4 and ecommerce analytics (Shopify preferred).
  • Comfortable using heatmaps/session replay tools and customer feedback systems.
  • Strong written communication: clear hypotheses, clean reporting, crisp recommendations.
Nice to have

  • Shopify theme familiarity (Liquid basics) or experience working closely with dev teams.
  • Familiarity with experimentation platforms (Convert, Optimizely, VWO, etc.).
  • Experience with landing page systems (Replo, Shogun, PageFly, GemPages, etc.).
  • Understanding of offer strategy, direct response fundamentals, and creative testing alignment.
  • Basic SQL or BigQuery experience (not required, big plus).

What success looks like (first 60–90 days)

  • You’ve built a prioritized CRO roadmap for key accounts.
  • You’re running a consistent testing cadence with clean documentation.
  • You’ve delivered measurable wins and meaningful learnings—even when tests don’t “win.”
  • You’ve improved cross-team velocity (design/dev/creative know exactly what to build and why).

How you’ll be measured

  • Test velocity (quality + cadence)
  • Measurement integrity (clean tracking, minimal QA issues)
  • Impact (CVR, AOV, revenue per session, funnel step improvements—context matters)
  • Insight quality (what we learned + how it changes strategy)
  • Collaboration (how effectively you move tests from idea → live → iterated)

Working style

  • High ownership, high accountability, fast iteration.
  • Clear documentation and proactive communication.
  • You’ll be trusted to run the process and keep momentum high.