Position Summary

Headquartered in sunny Los Angeles, GrayMatter Robotics is a well-capitalized AI robotics startup serving the manufacturing industry. We empower shop floor workers with our smart robots that assist with tedious and ergonomically challenging tasks, specifically in automated surface finishing. Our proprietary GMR-AI™ software is integrated with state-of-the-art industrial robots, sensors, and tools to create application-specific turnkey solutions for customers through a Robot-as-a-Service (RaaS) model.

We help manufacturers improve the quality of life for their workforce while increasing production capacity, and reducing scrap, repair, and rework costs. As a Deployment Tech you will join our Deployment team onsite in our Gardena, CA office to deploy next-gen robotic systems to our customers, work closely with internal teams and external customers and enjoy solving complex problems.

Role & Responsibilities

• Install and configure robotic systems at client sites according to project requirements and specifications.
• Conduct thorough testing and commissioning of robotic systems to ensure proper functionality and performance.
• Identify and resolve technical issues related to robotic systems, including hardware, software, and connectivity problems.
• Perform routine maintenance tasks, inspections, and repairs on robotic systems to ensure optimal performance and uptime.
• Train client personnel on the operation and maintenance of robotic systems, providing technical support and assistance as needed.
• Create and maintain accurate documentation of all installation, configuration, testing, maintenance, and troubleshooting activities.
• Collaborate with cross-functional teams, including engineers, project managers, and customer support, to ensure seamless deployment and customer satisfaction.
• Travel as much as 75% of the time

Minimum Qualifications

• 2+ years of experience working with tools, performing installations and working with customers
• Experience exercising strong verbal and written communication skills to effectively collaborate with internal teams and provide technical support to clients
• Demonstrated track record of problem-solving with the ability to analyze and resolve complex technical issues efficiently
• Prioritize safety protocols and adhere to industry standards and regulations when working with robotic systems
• Willingness to travel to client sites for deployment and support activities, as required
• Willingness to work in a fast-paced environment with quickly changing priorities
• Must secure work authorization in the United States and maintain ongoing work authorization beginning at the time of hire through the entirety of employment

Preferred Qualifications

• Working knowledge of cyber-physical systems or robotics
• 2+ years of hands-on experience in deploying and maintaining robotic systems in an industrial or commercial environment

Disclaimer

GrayMatter Robotics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage and embrace applicants of all backgrounds to apply!

GrayMatter Robotics is committed to providing reasonable accommodations for candidates with disabilities. If you believe you require accommodations during the recruiting process, please contact accommodations@graymatter-robotics.com to submit your request.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation for this position includes the base salary range of $75,000 - $95,000 USD plus equity. We also provide comprehensive benefits and perks which include but are not limited to unlimited PTO, 401(k) plan + employer match, regular offsite events, a discretionary fund for enhancing productivity and so much more! The range listed on job postings reflect the minimum and maximum new hire salary across levels in Los Angeles, CA.