Balto is an AI technology for real-time call guidance and coaching. It increases conversions, delivers a world-class customer experience, and decrease ramp time with Balto’s real-time guidance for contact centers. Balto is the #1 real-time guidance for contact centers. Powered by AI, Balto listens to both sides of a conversation, and visually prompts agents with the best things to say, live on every call. Scale “perfect” to thousands of agents with the push of a button and get immediate insight into what’s working and what’s not. The company was founded in 2017 and is based in St Louis, Missouri.

St. Louis, MO, USA

Balto

OCA Ventures is an early stage (Seed, Series A, and Series B) venture capital firm focused on equity investments in companies with dramatic growth potential, primarily in technology and highly-scalable services businesses. OCA invests in many industries, with a preference for technology, financial services, education and healthcare technology. Founded in 1999, the firm is investing out of its fourth fund in companies spread throughout the United States. (c)2011-2017 by Massinvestor, Inc. For contact info, please check out our about page.

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