THE COMPANY

Archer Education partners with colleges and universities across the US to help them reach further, recruit smarter, and grow faster through targeted digital enrollment marketing solutions. If you’re looking for a meaningful career, where you’ll have the freedom, flexibility and support to thrive – all while having fun and working with some pretty awesome people, then Archer Education might be right for you. Archer offers competitive salary, excellent benefits, referral bonuses, tuition reimbursement, and a fun, casual work environment.

Since 2007, Archer has developed a reputation as innovative, dependable and always willing to go above and beyond for our partners. As we grow, it is more important than ever that we focus on these areas, and doing so requires amazing people who also are innovative, dependable and willing to go above and beyond. We are a culture that values experience and knowledge, and we need someone who can make an immediate impact and help us continue delivering a high-quality experience that exceeds expectations.

THE ROLE

Ensure client success by uncovering their strategic objectives, challenges, and needs, and working with internal subject matter experts to develop strategic marketing plans to help them reach their goals. It’s your job to communicate strategically, and often, with university partners and the internal teams, manage/oversee the execution of strategic plans, monitor results, set clear expectations, and ultimately ensure we’re exceeding expectations.

This is a full-time remote role. Our headquarter office is located in Kansas City.

THE RESPONSIBILITIES

• Manage complex, full service partnerships from launch to completion
• Uncover client goals, needs and challenges that we need to solve and effectively communicate them to the internal project team to help inform strategy
• Communicate proactively,
• Ask the right questions in order to understand client concerns
• Set and manage client expectations throughout the life of a project,
• Regularly illustrate Archer’s value and impact
• Own the prep, scheduling and client coordination of recurring and ad hoc calls, including agenda development, note taking and assigning actions as needed
• Support the creation of team documentation and process collaboration, as well as client-facing resources
• Manage client deliverables and communication of assets in appropriate project management/delivery system
• Maintain a deep understanding of Archer products & services and how they all work together
• Illustrate advanced knowledge of the strategy development process, strategic template and project charter
• Lead and facilitate partner introduction and discovery calls
• Build strong client relationships by holding strategic conversations and providing proactive recommendations
• Manage the strategy development process, in partnership with the strategy lead, during launch and throughout the life of each partnership (strategy brainstorms, strategy updates, etc)
• Autonomously lead and manage new partnership and program launches
• Analyze performance metrics to ensure we’re exceeding goals and expectations across all channels
• Lead and facilitate quarterly business reviews (QBRs)
• Onboard and train new team members
• Assist the Director/Sr Director with projections, gathering client feedback, invoicing and team management
• Manage monthly client invoicing.
• Provide work direction and problem-solving assistance to the partnership team and project stakeholders.
• Directly manage account managers and account coordinators.
• Provide coaching and training to account and partnership managers.
• Develop and track partnership group revenue projections and forecasts for agency leadership.

THE REQUIREMENTS

• Bachelor’s degree
• 8+ years of high-engagement client/account management (preferably tied to marketing)
• 3+years of digital marketing management experience
• Proven experience generating results within large-scale, long-term, multi-channel campaigns (PPC, SEO, content marketing, etc.)
• A complete understanding of holistic marketing strategies and ability to execute across multiple channels
• Ability to lead marketing strategy discussions with clients
• Superior communication skills and ability to adapt during client conversations
• Cross-functional collaboration and brainstorming
• Project management; process and workflow management
• marketing strategy development; reading, understanding, and analyzing marketing reports; SEO, paid media, digital PR, content marketing; design thinking
• Holding teams and people accountable; client management and satisfaction

THE BENEFITS

At Archer, we believe empowered employees have the most fun and do their best work, so we strive to offer a competitive benefits package to allow just that. Our comprehensive benefits package includes medical, dental and vision plans, as well as paid time off and sick days. Here are just a few more of the benefits you’ll receive as an Archer team member.

• Invest in your future: 401k plans and a full contribution match up to 4%.
• Prioritize your family: Up to 12 weeks of parental leave with 6 weeks paid, following the birth, adoption, or foster care placement of a child.
• Never stop learning: Receive up to $5,250 per year in tuition reimbursement for continuing education.
• Balance work and life: We offer a flexible working environment and schedule that empowers you to do your best work. Our teams work across all time zones in the US.

OUR COMMITMENT TO DEI

Archer recognizes and values the contribution of people with differences in capabilities, experience and perspectives. Diversity encompasses gender, age, experience, education, ethnicity, religious and cultural backgrounds as well as other dimensions such as lifestyle and family responsibilities.

At Archer, we are committed to:

• A workplace which is free from discrimination, harassment, and bullying
• Treating employees, vendors and clients fairly and with mutual respect
• A workplace culture that is inclusive and embraces individual differences
• Equal employment opportunities based on ability, performance and potential

Archer Education is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Archer Education makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Visit archeredu.com to learn more.